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We value your privacy and are committed to being transparent about how we collect, use, and protect your information. Last updated: April 2026.
General Privacy Policy
Effective Date: 05/13/2026
Last Updated: 05/13/2026
1. Introduction
Welcome to AddyRox It Solutions (“we,” “our,” or “us”). We are a professional services firm committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit [www.addyroxitsolutions.com] (the “Site”).
Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
a. Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Complete a contact or inquiry form
- Request a consultation or quote
- Subscribe to our newsletter or email updates
- Register for a webinar, event, or resource download
- Correspond with us by email, phone, or other means
This information may include your name, email address, phone number, company name, job title, and any details you include in your message.
b. Information Collected Automatically
When you visit our Site, certain information is collected automatically through cookies and similar tracking technologies, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URLs (the page you came from)
- Date and time of your visit
c. Information from Third Parties
We may receive information about you from third-party sources, such as business directories, referral partners, or social media platforms, consistent with their own privacy policies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and conduct consultations
- Send you relevant updates, newsletters, or marketing communications (where you have consented or where permitted by law)
- Improve and personalize your experience on our Site
- Analyze website traffic and usage patterns
- Maintain the security and integrity of our Site
- Comply with applicable legal and regulatory obligations
- Enforce our Terms of Use and other agreements
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance functionality and analyze usage. Types of cookies we use include:
- Essential cookies: Necessary for the Site to function properly
- Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant content and track the effectiveness of our communications
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. For more information on managing cookies, visit www.allaboutcookies.org.
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: Trusted third-party vendors who assist us in operating the Site and conducting our business (e.g., email platforms, CRM software, analytics providers), bound by confidentiality obligations
- Professional advisors: Attorneys, accountants, or consultants where necessary to provide our services or protect our legal interests
- Legal compliance: When required by law, court order, or government authority, or to protect the rights, property, or safety of our firm, clients, or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets, provided the successor agrees to honor this policy
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or loss. These measures include encrypted communications (SSL/TLS), access controls, and secure data storage practices.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms and partner organizations. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we have collected such information, please contact us at the address below.
10. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information. Many U.S. states have enacted privacy laws granting residents rights such as:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking “Unsubscribe” in any email or contacting us directly
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the information below.
To exercise any of your rights, please contact us using the information in Section 13. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling your request.
11. Email Communications
If you subscribe to our newsletter or marketing emails, you may opt out at any time by:
- Clicking the “Unsubscribe” link in any email we send
- Contacting us directly at [email address]
Please note that even after unsubscribing from marketing emails, we may still send you transactional or administrative messages related to services you have requested.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy from time to time. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
AddyRox IT Solutions
329 South Oyster Bay Road #2213
Plainview, NY 11803
United States
Email: privacy@addyroxitsolutions.com
Phone: (516)202-5636
Website: www.addyroxitsolutions.com
This Privacy Policy applies solely to information collected through our website. If you are a client and have entered into a separate services agreement with us, that agreement may contain additional terms governing the handling of your information.
SMS / Text Message Privacy Policy
Effective Date: 05/14/2026
Last Updated: 05/14/2026
1. Introduction
AddyRox IT Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you consent to receive text messages (SMS/MMS) from us. Please read this policy carefully. By opting in to our text messaging program, you agree to the terms described herein.
2. Information We Collect
When you opt in to our SMS program, we may collect the following information:
- Mobile phone number provided at the time of opt-in
- Opt-in date, time, and source (e.g., web form, keyword, point-of-sale)
- Message interaction data, including delivery status and response history
- Device and carrier information as provided by your mobile carrier
We do not collect sensitive personal information (such as financial account numbers or health data) through our SMS program.
3. How We Use Your Information
We use the information collected through our SMS program to:
- Send you the types of messages you have consented to receive (e.g., promotional offers, order updates, appointment reminders, alerts)
- Respond to your replies and inquiries sent via text
- Maintain records of your opt-in consent as required by law
- Improve our messaging program and analyze engagement
- Comply with applicable legal obligations
4. Message Frequency and Content
Message frequency varies depending on the type of program you have enrolled in. You may receive up to [X] messages per month. Message types may include:
- Promotional and marketing messages
- Transactional updates (e.g., order confirmations, shipping notifications)
- Service alerts and reminders
- Customer support communications
5. Sharing of Information
We do not sell, rent, or share your mobile phone number or SMS-related information with third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
- Service providers: Third-party vendors who assist us in delivering text messages on our behalf (e.g., SMS platform providers), subject to confidentiality obligations
- Legal compliance: When required by law, subpoena, or other legal process, or to protect the rights and safety of our users or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets, provided the receiving party agrees to honor this policy
6. Opt-In and Consent
You must affirmatively opt in to receive SMS messages from us. Consent to receive text messages is not a condition of purchasing any goods or services. We obtain opt-in consent through methods such as:
- Online web forms
- Keyword replies (e.g., texting “JOIN” to a short code)
- Point-of-sale enrollment
- Written consent forms
We maintain records of your consent, including the date, time, and method of opt-in.
7. Opt-Out Instructions
You may opt out of receiving text messages from us at any time by:
- Replying STOP to any message we send you
- Contacting us at [email address] or [phone number]
- Submitting a request through [website link]
After opting out, you will receive a single confirmation message and no further SMS messages, except as required by law. To re-enroll, you may follow the original opt-in process again.
8. Help and Support
If you need assistance with our SMS program, reply HELP to any of our messages or contact us at:
- Email: privacy@addyroxitsolutions.com
- Phone: (516)202-5636
- Website: www.addyroxitsolutions.com\contact
9. Data Retention
We retain your mobile number and opt-in records for as long as you are enrolled in our SMS program, and for a reasonable period afterward as required by law or legitimate business purposes. Upon a valid opt-out request, we will cease sending messages and will retain only the records necessary to document your consent history and opt-out.
10. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is 100% secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our SMS program is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with a mobile number, we will delete that information promptly.
12. Message and Data Rates
Standard message and data rates may apply to messages sent and received. Please contact your mobile carrier for details about your plan’s rates and fees.
13. Changes to This Policy
We may update this SMS Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, where required by law, by providing additional notice (such as a text message or notice on our website). Your continued participation in our SMS program after such changes constitutes your acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this SMS Privacy Policy or our data practices, please contact us at:
AddyRox IT Solutions
329 South Oyster Bay Road #2213
Plainview, NY 11803
United States
Email: privacy@addyroxitsolutions.com
Phone: (516)202-5636
Website: www.addyroxitsolutions.com
This policy applies solely to information collected through our SMS/text message program. For our broader privacy practices, please refer to our General Privacy Policy.ices agreement with us, that agreement may contain additional terms governing the handling of your information.